Advice and answers from the Whodunnit Club team

I paid but the case or membership hasn't unlocked

Wait a few seconds and refresh. Payments take a moment to arrive.

1. Wait 10–20 seconds, then refresh the page.
2. Make sure you're signed in to the same account you paid with.
3. Still locked after a few minutes? Message us from the chat with the email you paid with, and we'll unlock it by hand.

Didn't answer your question? Ask in the chat at the bottom right.